Coronavirus updates

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Facebook Shared Image Template 1200x630  Essential Travel

Coronavirus Travel Information

During this difficult time, we’re committed to supporting key workers across the north of England, ensuring that if they do need to make that essential journey, it is as safe as it can possibly be.  

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Have you got it covered? Face coverings compulsory on all Northern trains

  • Face coverings are now compulsory on trains
  • Coverings will help protect customers and staff from further spread of virus
  • Some customers will be exceptions from the restrictions
  • Only essential journeys should be made
  • Essential journeys do not include shopping trips or days out
  • Capacity on Northern's services down by as much as 85 percent due to social distancing
156444 at Middlesbrough (Credit: David Sherrington)

Day trips are not essential - warning from Northern to NE customers

Taking a day trip is not essential. That’s the message from rail operator Northern which is calling on all rail travellers in the north east to take extra time to think ‘Is my journey necessary?’.

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Rail industry in north issues 'essential travel only' bank holiday plea

The rail industry is calling on people to only make essential train journeys this bank holiday weekend.

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Northern updates timetables to help key hospital workers

As the country enters its fourth week of coronavirus lockdown, Northern has again amended its timetables to provide travel assistance for key workers.Following feedback from some of those key workers, several timetables have been altered to better provide rail services when they are most needed.


Proud to be Helping

Across the Northern network staff are working hard to keep key workers on the move.


Northern announces second week of key worker timetables

Northern has announced amended timetables designed to keep key workers on the move through the second week of lock-down in the north of England.

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Northern outlines second week of Key Worker timetables (video)

Regional Director Steve Hopkinson explains some of the changes to Northern's Key Worker timetables and urges people not making essential journeys to stay at home.

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New measures introduced on Northern network

As Northern continues to respond to the coronavirus outbreaks, a number of new measures have been introduced today (Thursday) to help protect passengers and staff.


Key Worker Timetables

As a result of the continuing impact of coronavirus we will be running amended ‘Key Worker’ timetables from Tuesday 24 March.

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Refunds for season ticket holders

At Northern we understand that the impact of the coronavirus means many people will not be able to travel, but may have already paid for a season ticket.

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Refund information for standard, anytime, off-peak and advance purchase tickets

We want our customers to be able to book with confidence. For a temporary period during the coronavirus outbreak, up to and including 30 April, we have made it as easy as possible for you to rearrange your travel plans after directly booking with us, including removing the standard £10 administration charge to change Anytime, Off-Peak and Advance booking.